Student Toolbar: During assessments, exam takers have quick access to mid-exam tools via the student toolbar located at the bottom of the testing window.
Access Codes: When the Honorlock integration is working properly, students will not be prompted to enter an access code to start the quiz. If you see a prompt to enter an access code in Canvas, something on your computer is interfering with Honorlock.
- Are you using the Chrome browser?
- Have you installed the Honorlock extension?
- Are you using an approved device? *no smartphones or tablets*

If you have checked all of these and are still getting the Access Code message you should start a live chat with Honorlock support for troubleshooting assistance.

Minimum System Requirements: Students must be using a recent version of Google Chrome and a supported operating system to use Honorlock. You can run a system check from Honorlock’s support page to ensure that your device and browser meet minimum system requirements.
Test Taker – Quick Fixes
Getting Support
- LIVE CHAT (available 24/7/365): honorlock.com/support or click the chat bubble while you have Honorlock open in your Canvas course. Test takers can use this feature to get immediate support while taking an exam.
- EMAIL: support@honorlock.com